Terms of Service

Last updated: 28 August 2026

These Terms of Service govern the use of the Lisboa Investments website and set out the general terms applicable to professional services provided under the Lisboa Investments brand, where these Terms have been duly communicated and incorporated into the relevant contractual relationship.

1. About Lisboa Investments

Lisboa Investments is an independent strategic advisory practice based in Lisbon, Portugal, providing advisory services to companies, entrepreneurs, investors and organisations in Portugal and internationally.

Most services are provided directly under the direction and responsibility of Lisboa Investments. Depending on the nature, complexity or specialist expertise required for a particular project, the involvement of consultants, specialists or other independent professionals may be proposed.

The involvement of external professionals is not a necessary or permanent feature of Lisboa Investments services and will occur only where appropriate for the relevant project. Where such involvement legally constitutes subcontracting or materially changes the agreed delivery model, it will be identified and accepted under the applicable proposal, contract or other written agreement.

The specific services, responsibilities, deliverables, fees and other terms of each project will be defined in the relevant proposal, contract, scope of work or other written agreement entered into with the Client.

The legal identification of the service provider is set out in section 23 of these Terms.

2. Scope and Application of these Terms

These Terms govern use of the website, preliminary contacts and, where expressly incorporated into a proposal, contract or other engagement document, the general terms applicable to professional services provided by Lisboa Investments.

Submitting an enquiry, booking a meeting, contacting Lisboa Investments through the website or exchanging communications with Lisboa Investments does not, by itself, constitute the engagement of services.

A professional relationship is established when the parties accept a proposal, contract, scope of work or other commercial terms defining the subject matter of the engagement.

For contractual incorporation purposes, a proposal or contract may refer to the version of these Terms then in force by attachment, electronic link or other durable medium that enables the Client to access and retain their content before acceptance.

In the event of a conflict between these Terms and specific terms agreed for a particular project, the specific project terms will prevail.

3. Services

Lisboa Investments may provide, among others, services in the following areas:

The exact scope, deliverables, milestones, assumptions and timetable for each project will be defined in the relevant proposal or engagement document.

4. Proposals, Engagement and Communication of the Terms

Unless otherwise stated, proposals issued by Lisboa Investments are valid for the period specified in the relevant proposal.

An engagement may be formalised electronically, including by email, electronic signature, written confirmation or payment of the agreed initial amount, where the applicable proposal expressly so provides.

Where a proposal or contract refers to these Terms and they have been made available to the Client before acceptance, acceptance of the proposal or contract also constitutes acceptance of the Terms applicable on that date, without prejudice to any mandatory legal provisions.

Services requested by the Client that fall outside the scope initially engaged may be subject to an additional proposal, quotation or amendment.

Changes to the scope, assumptions, timetable or deliverables may require adjustments to fees and deadlines. Material changes must be agreed in writing.

5. Fees, Taxes, Success Fees and Payment

Fees are determined individually for each project and may include, among others:

Unless expressly stated otherwise, VAT and any other legally applicable taxes will be added to the stated amounts.

Payment terms, due dates and payment methods will be defined in the relevant proposal or contractual document.

Where a success fee is agreed, the specific proposal or contract must objectively define the event constituting success, the calculation basis, the applicable percentage or amount, the time at which the fee becomes due and, where relevant, any post-termination period during which the fee may remain payable as a result of contacts, opportunities or transactions originated during the project.

No success fee will be payable solely by virtue of these general Terms where it has not been specifically agreed in the relevant engagement.

Lisboa Investments may require advance payment for the project or the relevant phase before commencing or continuing the work, where provided for in the applicable proposal or contract.

In the event of late payment, Lisboa Investments may suspend the provision of services after notifying the Client and until the outstanding amounts have been paid, without assuming liability for delays directly resulting from such suspension.

Expenses incurred on behalf of the Client, including travel, specialist opinions, official fees, translations or third-party services, are not included in the fees unless expressly stated otherwise or subject to any applicable prior approval.

6. Client Responsibilities

The Client undertakes to:

Lisboa Investments may rely on information and documentation provided by the Client or by third parties authorised by the Client, unless there are evident reasons to question their accuracy or verification forms part of the agreed scope.

Lisboa Investments will not be liable for consequences directly arising from inaccurate, incomplete, misleading or late information provided by the Client or third parties, to the extent that those consequences are not attributable to Lisboa Investments itself.

7. Timelines, Assumptions and Deliverables

Any timetable provided will be prepared on the basis of the information, assumptions and dependencies existing at the relevant time.

Timelines may depend on the Client, public authorities, financial institutions, investors, suppliers, partners, contracting authorities or other third parties.

Unless a date has been expressly agreed in writing as binding, stated timetables are estimates and may be adjusted where there are changes in scope, delays attributable to third parties, missing information required for the work or other relevant circumstances outside the reasonable control of Lisboa Investments.

8. No Guarantee of Approval or Commercial Outcome

Lisboa Investments provides strategic advisory, analysis, structuring and business development services. The provision of services does not constitute a guarantee of any decision or outcome by a third party.

Lisboa Investments does not control decisions made by public authorities, grant or incentive bodies, financial institutions, investors, procurement authorities, contracting entities, primes, industrial partners or other third parties.

Accordingly, except where an express written guarantee is legally permissible and has been given, Lisboa Investments does not guarantee:

Lisboa Investments is required to perform the agreed services with appropriate care, diligence and professional judgment, in accordance with the agreed engagement and applicable law.

9. Introductions, External Specialists and Third-Party Relationships

Many Lisboa Investments services are provided directly and do not involve the engagement or participation of external professionals.

In connection with certain projects, Lisboa Investments may make professional introductions or facilitate contact between the Client and investors, companies, public authorities, financial institutions, suppliers, technology partners, industrial partners, primes, integrators, consultants or other professionals.

Where a third party is merely introduced or recommended and is then engaged directly by the Client, that third party acts in its own name and under its own responsibility. In such circumstances, Lisboa Investments is not a party to the agreement between the Client and the third party and does not guarantee the third party’s performance, without prejudice to any liability that cannot lawfully be excluded.

Where the nature of a project justifies the involvement of an external specialist in the performance of services undertaken by Lisboa Investments, the form of that involvement will be defined in the applicable engagement. Where such involvement constitutes subcontracting, it will be subject to the Client’s agreement to the extent required by law, including through the proposal, contract or subsequent written acceptance.

Nothing in these Terms gives Lisboa Investments a general and unrestricted right to subcontract the performance of its obligations without the Client’s agreement where such agreement is legally required.

Where an external professional is used by Lisboa Investments as an auxiliary in the performance of its own obligations, liability to the Client will be determined in accordance with applicable law and the specific terms of the engagement. These Terms shall not be interpreted as excluding liability in circumstances where such exclusion is not legally permissible.

In all cases, the Client remains responsible for its own commercial, legal, financial, technical and compliance assessment of contracts entered into or decisions taken with third parties.

10. Compliance, Sanctions, Conflicts of Interest and Regulatory Matters

The Client is responsible for ensuring that its activities, products, technologies, transactions and projects comply with all applicable laws and regulations.

Depending on the nature of the project, relevant matters may include:

Lisboa Investments may request information reasonably necessary for compliance, conflict assessment or risk-management purposes.

Lisboa Investments may refuse, suspend or terminate a project where there are reasonable legal, regulatory, ethical, reputational or conflict-of-interest grounds that make continuation of the professional relationship inappropriate.

Unless specifically included in the agreed scope and legally permitted, Lisboa Investments does not provide legal opinions on sanctions, export controls or other specialised regulatory matters and may recommend that the Client obtain advice from lawyers or other appropriately qualified professionals.

11. Professional Nature of the Advisory Services and Regulated Activities

Lisboa Investments services are strategic, business and advisory in nature.

Unless expressly agreed and legally permitted, Lisboa Investments does not act as:

References to investment, capital or financing in connection with Lisboa Investments services generally concern the structuring of business projects, direct investment, corporate development, corporate financing and relationships with potential investors or financiers. They do not constitute personalised advice to acquire, sell or enter into transactions involving securities or other financial instruments.

Information made available on the website is general in nature and does not constitute legal, tax, accounting or regulated financial advice.

Where required by the nature of the project, the Client should obtain advice from appropriately qualified professionals and, where applicable, professionals authorised by the competent regulatory authority.

12. Confidentiality

Lisboa Investments and the Client must treat as confidential any business, commercial, financial, strategic, technical or other information disclosed in connection with the project which, by its nature or the circumstances of disclosure, should reasonably be regarded as confidential.

Confidential information may be disclosed where:

Unless otherwise agreed in writing, confidentiality obligations will continue after completion or termination of the project for as long as is reasonably necessary to protect the information concerned, without prejudice to any longer protection applicable to trade secrets or arising under a specific NDA.

Where appropriate, separate confidentiality agreements or NDAs may be entered into and will prevail over these Terms in the event of conflict.

13. Intellectual Property and Client Materials

Each party retains ownership of the intellectual property rights and materials that belonged to it before the start of the project.

Unless otherwise agreed in writing, Lisboa Investments retains ownership of its methods, models, frameworks, templates, processes, know-how, tools and other pre-existing intellectual property or intellectual property of general application.

Following full payment of the applicable fees, the Client may use the final deliverables specifically prepared for its project for the purposes for which they were commissioned, subject to the terms of the applicable engagement.

The Client may not commercially reproduce, sell, license or distribute to third parties Lisboa Investments methodologies, models or proprietary materials without prior written authorisation, except to the extent necessary for the legitimate use of the commissioned deliverables.

Documentation and materials provided by the Client remain the property of the Client or their respective owners and will be used by Lisboa Investments to perform the project in accordance with the agreed terms.

Third-party materials remain subject to the intellectual property rights and terms of use of their respective owners.

14. Website Content

Content made available at www.lisboainvestments.com is provided for information purposes and does not, by itself, constitute a contractual offer or personalised professional advice.

Although Lisboa Investments seeks to keep information accurate and up to date, legislation, incentive programmes, procurement opportunities, market conditions and regulatory frameworks may change.

Information published on the website is not a substitute for an assessment of the specific circumstances of each Client or project.

Lisboa Investments may update, modify or remove website content without prior notice, provided that such changes do not retrospectively alter contracts already entered into.

15. Third-Party Websites and Content

The website may contain links to third-party websites or content.

Providing an external link does not, by itself, constitute approval or a guarantee of the linked content. Lisboa Investments does not control third-party websites and is not responsible for their availability, accuracy, security, content or privacy practices, without prejudice to liabilities that cannot lawfully be excluded.

16. Liability

Liability of Lisboa Investments will be determined in accordance with applicable Portuguese law and the specific terms of the engagement.

In relationships with Clients acting in the course of their professional or business activities, and only to the extent legally permissible, the parties may agree in the proposal or contract specific limitations of liability appropriate to the nature, size and risk profile of the project.

In the absence of a limitation specifically negotiated or agreed in the engagement, and solely in respect of contractual liability for pecuniary loss attributable to ordinary negligence, the aggregate liability of Lisboa Investments in relation to the project shall not exceed the amount of professional fees actually paid to Lisboa Investments by the Client in connection with the project to which the claim relates during the twelve months preceding the event giving rise to the claim or, where the project has lasted less than twelve months, the total professional fees actually paid in respect of that project.

The limitation in the preceding paragraph does not apply in cases of wilful misconduct or gross negligence, to damage to life, physical integrity or health, or to any liability whose exclusion or limitation is prohibited by law.

This clause does not limit mandatory consumer rights and is not intended to exclude non-contractual liability in circumstances where such exclusion or limitation is not legally permissible.

17. Suspension and Termination

Either party may terminate a project in accordance with the terms set out in the relevant proposal, contract or specific agreement.

Without prejudice to the specific terms of the engagement, Lisboa Investments may suspend or terminate the provision of services where, among other circumstances, there is:

Where a breach is capable of remedy and the circumstances permit, the defaulting party should be notified and given a reasonable period to remedy the breach, unless the specific contract provides for a different procedure.

Suspension or termination may take immediate effect where necessary to comply with law, a decision of a competent authority, sanctions rules or compliance duties, or to avoid a serious risk that cannot reasonably be remedied within an appropriate period.

Fees relating to services already performed, phases that have become due and legitimately incurred non-cancellable expenses remain payable, without prejudice to any other rights available under law or the specific contract.

18. Consumer Clients and Right of Withdrawal

Lisboa Investments activities are primarily directed at companies, investors, entrepreneurs and other Clients acting in a professional or business context. However, where a Client is legally regarded as a consumer, all mandatory rights under applicable Portuguese and European consumer protection law will apply in full.

Where a distance contract for the provision of services is entered into with a consumer, the consumer will generally have a statutory period of 14 days in which to exercise the right of withdrawal without giving any reason, without prejudice to any longer period that may be legally applicable in specific circumstances.

Mandatory pre-contractual information and, where applicable, the model withdrawal form must be provided to the consumer before the contract is concluded, as required by law.

If the consumer wishes the provision of services to begin during the withdrawal period, Lisboa Investments will request the consumer’s express request on a durable medium where legally required. If the consumer subsequently exercises the right of withdrawal, an amount proportionate to the services actually provided may be payable in accordance with applicable law.

Nothing in these Terms is intended to exclude, restrict or replace any mandatory consumer rights.

Where legally applicable, information concerning consumer alternative dispute resolution mechanisms or entities will be made available on the website or in the relevant contract in accordance with the legislation in force.

19. Personal Data

Personal data will be processed in accordance with the Lisboa Investments Privacy Policy and applicable legislation, including Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation – GDPR).

Where the scope of a project involves the processing of personal data on behalf of the Client or other processing activities requiring specific data-protection arrangements, additional agreements or clauses appropriate to the nature of the processing may be entered into.

20. Force Majeure

Neither party will be liable for failure or delay in performing its obligations to the extent caused by circumstances beyond its reasonable control that could not reasonably have been avoided or overcome, including governmental decisions, serious failures of essential infrastructure, natural disasters, war, civil disturbance, epidemics, strikes, significant transport disruption or other events of a comparable nature.

The affected party should, where possible, inform the other party and take reasonable measures to mitigate the effects of the force majeure event. Payment obligations that have already fallen due are not, by themselves, extinguished by this clause.

21. Governing Law and Disputes

These Terms and the services provided by Lisboa Investments are governed by Portuguese law, without prejudice to mandatory provisions of another jurisdiction that may apply to the particular circumstances.

In relationships between professionals or businesses, the parties may establish in the specific contract or proposal jurisdiction or dispute-resolution provisions appropriate to the project and its international dimension.

In the absence of a valid specific agreement, the competent courts will be those determined by the applicable legal rules.

Consumers retain in full all rights provided by law in relation to jurisdiction, consumer protection and alternative dispute resolution.

22. Changes to these Terms

Lisboa Investments may update these Terms periodically to reflect changes to its services, professional practices or applicable legislation.

The version published on the website will state the date of its latest update.

An update to the Terms published on the website will not retrospectively alter the terms of an engagement already entered into. Unless otherwise agreed between the parties or required by law, the version communicated to and incorporated into the relevant contract at the date of its conclusion will continue to apply.

23. Legal Information about the Service Provider and Contact Details

For legal purposes, the services made available under the Lisboa Investments brand are provided by:

Marlene Tinoco, independent professional operating under the Lisboa Investments brand

Portuguese Tax Identification Number (NIF): 218475993

Professional establishment: Rua Loureiro 22, 2760-127 Caxias, Portugal

Email: geral@lisboainvestments.com

Lisboa Investments is a commercial brand used for the provision of independent strategic and business advisory services in Portugal and internationally.